Small Business
In the tire industry, where businesses often rely on efficient hiring processes to keep things running smoothly, ghosting can be a significant issue.
Riley Johnson and Jeff Jackson, great grandsons of the company founder, have grown Johnson Tire Service into a business with approximately $5 million in annual sales.
The 1-3-1 rule is a structured approach that encourages clarity, efficiency and creativity in problem-solving.
Small-business owners work hard, pay attention to the details, build strong relationships with their suppliers and, above all, value customer service.
For Basin Tire founder Mike Romtvedt, achieving success in rural Oregon the past four decades has been tied to a willingness to reinvent his business multiple times to keep pace with the region's evolving economy.
Montana Tire Distributors has earned its place among the community, and second-generation owner Ryan Anderson welcomes competition as good for business.
When the owner answers the phone, you know you're in for good customer service, especially when he's been there for half a century.
Strikeforce Tire L.L.C. is a successful, single-store dealership that defies current trends in the retail tire industry: the business is located in a rural community, offers only tires and mounting services, and maintains a large inventory.
AJ Nealey, owner of Nealey Tire & Auto Service, has aspirations to build an auto repair service chain in the Maryland/D.C. market.
The Tire Industry Association and four state/regional tire and auto repair trade associations are among 291 trade groups that are urging Congress to pass the Credit Card Competition Act.