Solving major industry issues requires more ongoing effort than tire dealers and service shop operators may realize.

CLEVELAND — Revenues generated by U.S. automotive repair and maintenance service shops are expected to grow 2.2% annually in nominal dollars through 2023, according to Freedonia Group.

BETHESDA, Md. — Women in Auto Care, a community of the Auto Care Association, is accepting nominations for the 2019 Women of the Year Awards.

A boss may establish interim deadlines for technicians based on the time elapsed or on the actual procedures performed. Some experimentation would determine which approach is better suited to a particular service department.

BOISE, Idaho — Software provider ASA Automotive Systems Inc. is partnering with consumer communications platform Podium Corp. Inc. to help dealers using ASA software interact with customers and build their online reputation through reviews.

As you start to consider your winter tire order, keep in mind some dealers are moving toward a new service to boost sales and reinforce customer loyalty: seasonal tire storage.

WASHINGTON — Nonfarm payroll employment rose by 263,000 jobs in April 2019, according to the latest figures from the Bureau of Labor Statistics.

Automotive service personnel can boost customer confidence and loyalty by establishing interim deadlines on diagnostic procedures and repair work.

PORTLAND, Ore. — As an information technology support specialist who helps service all 200-plus Point S Tire & Auto Service USA locations, Kenton Johnson spends many days trying to answer complex questions with simple answers.