STOW, Ohio — Matco Tools has introduced the MaxFlex, an Android-based diagnostic tablet designed for the professional automotive industry.

LINCOLNSHIRE, Ill. — Snap-on Inc. has introduced the Triton-D8 diagnostic tool to help technicians save time, boost productivity and make more money by guiding them to the problem, while filtering out unnecessary steps.

CONWAY, Ark. — Snap-on Inc. has introduced the John Bean 12K 4-Post Alignment Lift System that provides 12,000 pounds of heavy-duty lifting capacity in a compact space.

CLEVELAND — Revenues generated by U.S. automotive repair and maintenance service shops are expected to grow 2.2% annually in nominal dollars through 2023, according to Freedonia Group.

BETHESDA, Md. — Women in Auto Care, a community of the Auto Care Association, is accepting nominations for the 2019 Women of the Year Awards.

DIAMOND BAR, Calif. — The Specialty Equipment Market Association (SEMA) has renamed its Light Truck Accessories Alliance as the Truck & Off-Road Alliance (TORA) to provide more focus on the growing off-road segment.

LIVONIA, Mich. — ZF Aftermarket has launched ZF [pro]Tech for the U.S. market to provide training content for technicians at independent auto repair shops.

A boss may establish interim deadlines for technicians based on the time elapsed or on the actual procedures performed. Some experimentation would determine which approach is better suited to a particular service department.

COSTA MESA, Calif. — Auto service customers tend to be more satisfied when service departments use customers' preferred methods of communication, such as text messaging, according to the J.D. Power 2019 Customer Service Index (CSI) Study.