AKRON — In response to the global COVID-19 pandemic, Goodyear Auto Service and Just Tires retail locations across the U.S. are offering "zero-contact" service.

WASHINGTON — The Auto Care Association is hosting a webinar on April 8 to provide an overview of the small-business relief provisions of the federal COVID-19 recovery stimulus legislation, including the Paycheck Protection Program.

The tire shop of the future will look a lot like it does now. What will change is the amount of information that shops will be able to easily collect and utilize.

BETHESDA, Md. — With millions of Americans staying and working at home due to business and school closures, the volume of traffic on U.S. roads dropped 38% in mid/late March versus February, a new study shows.

ROCHESTER, N.Y. — Customerization involves the process of learning about and, serving your optimal customers. It's a shift from seller-oriented to buyer-oriented marketing that results in more personalized interactions for longer-lasting relationships.

Some 2008-12 Scion xD models may produce a clunking noise from the front suspension when accelerating or decelerating, under braking or when being driven over rough roads.

Drivers of some 2008-11 Ford Crown Victoria, Mercury Grand Marquis or Lincoln Town Car models may complain of a slight leak at the transmission cooler assembly.

Owners of 2007 Isuzu Ascender models may come into your store with a complaint that their a/c system blows warm air.

Owners of 2009-12 Ford Expeditions and F-150s and Lincoln Navigator models may come into your store with a complaint that their gear selector is very difficult to move when the outside temperature is at or below freezing.