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Jim DePalma

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Recent Stories
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Factory Fixes: Dodge Dakota shifting problems

The owner of a 2007-09 Dodge Dakota with a 3.7-liter engine and 42RLE automatic may come into your store with a complaint that the transmission won't shift out of second gear after an engine start.

Factory Fixes
Factory Fixes: Squeaking brakes in Mazda CX-5

Some 2016-21 Mazda CX-5 SUVs may produce an annoying squeaking sound from the rear brakes under light pedal application.

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Factory Fixes: Warning light problems on Chevy Express, GMC Savana

Some Chevy Express and GMC Savana vans may illuminate the ABS and/or Stability System warning light on the dash.

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Factory Fixes: No-crank condition for Chryslers

Some Dodge Ram pickup trucks, as well as Jeep Wrangler, Compass and Patriot and Jeep Liberty and Cherokee models, may suffer from an intermittent no-crank condition.

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Factory Fixes: Fuel leak in Mercedes models

Some Mercedes G55, G500 and G550 SUVs may leak fuel from the fuel tank's filler neck area.

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Factory Fixes: Driveline vibrations in Ford, Lincoln Mercury models

Some Ford Fusion, Taurus, Edge and Flex; Lincoln MKS, MKZ, MKT and MKX; and Mercury Milan models with AWD systems may produce a shudder, chatter or vibration from the driveline when making tight turns.

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Factory Fixes: Suspension rattling in Subaru Tribeca

Owners of 2006-08 Tribeca SUVs may come into your store complaining of a rattle from the front suspension when driving over rough road surfaces.

Factory Fixes: Knocking sound on Mitsubishi Outlanders
Factory Fixes: Fluid leak in Ford sedans
Factory Fixes: Check Engine light on Kia Borrego
Factory Fixes: Check Engine light in Toyota cars, SUVs
Factory Fixes: Rattling sound in Toyota Scion
Factory Fixes: Honda Accord, CR-V crankshaft issues

Owners of 2013-16 Accords or 2015-16 CR-V trucks (all with four cylinder engines) may come into your store with an illuminated Check Engine light.

Factory Fixes: Kia Optima hesitating throttle

Kia reports that some 2001-06 Optima models with 2.5-liter or 2.7-liter engines along with 2005-07 Sportage SUVs with 2.7-liter engines may hesitate under moderate throttle.

Factory Fixes: Clunking suspension in Honda Odyssey, Pilot

Owners of 1999-2004 Odyssey minivans and 2003-05 Pilot SUVs may come into your store with a complaint of a clunking noise from the front suspension.

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