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March 27, 2020 11:42 AM

RepairSmith launches on-site fleet vehicle service

Tire Business Staff
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    LOS ANGELES — RepairSmith Inc., a mobile vehicle service, has launched on-site fleet service with ASE-certified mechanics delivering tire service, diagnostics, repair, maintenance and state-regulated inspections direct to fleets.

    "The rise of at-home services has increased the demand on fleets. To keep pace, it's more important than ever to minimize vehicle downtime," RepairSmith CEO Joel Milne said.

    "By bringing top-quality, convenient service direct to fleets, RepairSmith enables fleet managers to avoid service disruption, unnecessary expenses and the headaches of traditional fleet service."

    Backed by Daimler A.G., RepairSmith was founded in 2018 to offer maintenance and repair services to car owners at their home or office in California, Las Vegas and Phoenix.

    All mobile service mechanics are RepairSmith employees and drive custom-outfitted Mercedes-Benz Sprinter or Metris vehicles equipped with tools and parts.

    The RepairSmith fleet also includes vehicles specifically equipped to service larger customer fleets of passenger and light-duty vehicles, the company said, noting that its mobile service can complete over 85% of the work a fleet vehicle may need on site.

    For more extensive repairs, such as an engine or transmission rebuild, RepairSmith will arrange for the work to be completed at a certified RepairSmith shop and return the vehicle to the fleet location.

    "We built a service that combines customizable options for each fleet with dedicated, expert mechanics who go above and beyond to keep vehicles in service," Demetra Markopoulos, director of fleet service sales at RepairSmith, said.

    "Our own business at RepairSmith relies on a well-functioning fleet, so we're in a unique position to understand — and meet, if not exceed — the needs of our fleet customers."

    RepairSmith said it recently completed pilot programs with nonprofit, corporate, rental, shuttle and government fleets throughout California.

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