SAN FRANCISCO — The network of automotive repair shops affiliated with RepairPal Inc. has grown to 2,500, making it the largest such network in the U.S., the auto service and repair search website claims.
The RepairPal Certified Network consists of "rigorously vetted" shops, where repairs are done at fair prices with quality parts and an attentive staff, the San Francisco-based company said.
RepairPal said its mission is to give consumers trust, quality and fair pricing in caring for their cars. To become RepairPal Certified, each shop must pass a comprehensive evaluation by a team of auto experts who scrutinize the shop's mechanics for experience and training, tools, parts, customer satisfaction, pricing and warranty.
"We are honored to work with so many high-quality shops across the country," RepairPal CEO Art Shaw said. "We've done the work to find the right shops, and together we ensure consumers have great experiences when they need to get their cars fixed."
RepairPal did not identify the 2,500th shop or say where it's located.
Shops that are certified pay a monthly fee to stay in the program. This fee covers oversight and marketing costs and other unspecified additional benefits, RepairPal said.
In addition, certified shops must offer at least a 12-month/12,000-mile warranty on repairs and services, excluding minor maintenance and wear items (oil changes, wheel alignments, brake pads, etc.).