PHILADELPHIA— In addition to instituting social-distancing and "no-touch" business transaction measures at its Pep Boys – Manny, Moe & Jack retail stores, Icahn Automotive has begun offering special financing options on purchases of $499 or more.
Making reference to this "economically uncertain time," Icahn/Pep Boys has partnered with Synchrony Bank to offer up to 12 months special financing on purchases of $499 or more through May 31 on the Pep Boys Synchrony Car Care Credit Card.
Customers can use the card on a qualifying parts or service purchase, and there is no penalty for customers who pay in full before the promotional period is up.
Pep Boys did not disclose the specific terms available but said the special terms are available for six months on purchases of $199-$749.99 and for 12 months on purchases of $750 or more.
The company also is offering a 25-day interest-free grace period on all purchases under $199 and said the required minimum monthly payment for the special terms are as low as $28 or 5% of the outstanding balance, whichever is greater.
The special financing terms are part of the measures Pep Boys is taking at its 966 stores nationwide and in Puerto Rico to keep employees and customers safe.
"In these uncertain times, one thing is certain — the health and safety of our customers and our employees will always be our priority," Brian Kaner, Icahn Automotive CEO-Service, said.
"As we make service safer, we're also making it simpler and more convenient for our customers whose lives and daily routines have changed significantly."
Pep Boys has worked to eliminate physical contact between customers and employees through measures such as "touchless" drop offs, mobile pay options and "Extra Mile" care and cleaning.
Pep Boys' touchless drop-offs start with online appointments. Customers then drop their keys and contact info into a drop box at the store location.
Pep Boys is offering customers a remote pay option, which involves customers' responding to texts from Pep Boys that include links to the customers' work orders. The link provides a secure payment function.
Pep Boys technicians sanitize all high-touch surfaces after the vehicle arrives and before it departs, Pep Boys said, and use seat and steering wheel covers and floor mats as well as personal protective equipment throughout the service.