Why tidiness matters
Shop experience has shown that managing parts and fasteners during some tasks is essential – not to mention challenging. Predictably, some repairs involve many more individual pieces than other jobs do.
It's a fact of life that the greater the number of pieces, the greater the risk is that a technician may lose something. A tech who is hustling to beat the estimated labor time for the task may increase the chances of these mistakes.
Mind you, the topic may be old news to some owners and managers: Their techs have been performing intensive, extensive repair work for years now. They are accustomed to complexity and a plethora of parts.
But the more-complicated tasks constitute a learning curve at some facilities. The reason is that the business always focused on quick-turnaround, relatively simplistic services and repairs.
Limited work space may be an unforeseen challenge when a business expands into more-involved repair work. Let's face it — there is a finite amount of space in the vehicle itself. Plus, a tech only has a certain amount of room within a bay and/or on the nearest workbench.
Consequently, it may not be a surprise that techs must get creative while finding safe, practical places to stow parts and fasteners temporarily during a repair.
"Safe and practical" may sound simple and obvious to you, but over the years, I repeatedly have seen careless techs leave stuff on the shop floor.
One potential consequence is that this hurried tech trips over material in his/her own bay. These techs —or a coworker — may fall over the pieces and injure themselves.
Second, the tech or an uninvited coworker may overlook the items on the floor, walk into them and scatter them into oblivion. Suddenly a valuable tech is crawling around searching for lost hardware.
Third, I have watched people blindly cut through a tech's bay, walking over fragile plastic parts and destroying them. (Yes, haste does make waste.)