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March 17, 2021 03:08 PM

Carfax recognizes 'Top-rated Service Centers' based on reviews

Tire Business Staff
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    CENTREVILLE, Va. — For a second year, Carfax Inc. is recognizing "the best of the best" of the nation's auto service centers based on customer experiences.

    The award is generated from verified reviews from Carfax Car Care members who had work done at a service center. The 2020 Carfax Top-Rated Service Centers received an average of 4.7 stars out of a possible five stars.

    Carfax said vehicle owners can use these ratings to identify Carfax Top-Rated Service Centers when they're looking to get maintenance done on their vehicles.

    "This is the second year for our top-rated program and we're excited to recognize the service centers that are so strongly focused on customer care," Mike Liou, head of service marketing at Carfax, said.

    "We have 16 million active Car Care members using this program to better maintain their vehicles with information such as maintenance and recall alerts. It's their feedback that was used to select this elite group and our goal is to continue to help car owners make confident decisions about who takes care of their car."

    Carfax will be notifying the Top-Rated Service Centers designees around the country. As winners, they will have access to a suite of custom Carfax Top-Rated Dealer digital assets that will help them share their Carfax ratings in their online presence, including social media using #Carfaxtopshop.

    There are hundreds of vehicle service centers around the country that earned five-star ratings, according to Carfax.

    Among those on the list are:

    • Wiygul Automotive Clinic, Alexandria, Va.
    • Allen Tire Inc., Chester, Va.
    • Riecher's Tire & Auto, Washington, Mo.
    • Freeway Automotive & Tire Pros, Dover, N.J.
    • The Tire Mart, Harrisburg, Pa.
    • Broad Street Auto & Tire, Richmond, Va.
    • Hercules Tire & Auto Repair, Tulsa, Okla.
    • Big O Tires in Brentwood, Calif.
    • Express Oil Change & Tire Engineers, Augusta, Ga.
    • Tire Discounters, Cincinnati

    Carfax, a division of IHS Markit, offers a platform for consumers to shop, buy, service and sell used cars and access vehicle history information.

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    Do you have an opinion about this story? Do you have some thoughts you'd like to share with our readers? Tire Business would love to hear from you. Email your letter to Editor Don Detore at [email protected].

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      • Humanitarian Award
      • RETAIL TIRES
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      • RUSSIA WAR IN UKRAINE
    • Aligning with ADAS
    • Data
      • DATA STORE
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