MYRTLE BEACH, S.C. — You couldn't walk anywhere on the first two floors of the Hilton Myrtle Beach Resort without seeing four words highlighted in front of you:
Team. Family. Trust. Serve.
Living those four words — core values of Black's Tire Service Inc. (BTS) — are among the reasons that the Benton family — including the management team of father Rick and sons Rick II, Ryan and Jeremy — have been able to survive the tumultuous world that is the tire and auto service industry as a family-run business for 95 years and counting.
Those words were mentioned repeatedly during BTS' annual conference, held Jan. 18-21 in Myrtle Beach. Around 200 team members attended workshops, seminars and inspirational talks — as well as a robust trade show featuring a record 41 vendors — that were held throughout the weekend.
BTS currently operates 59 retail and/or commercial dealerships in North and South Carolina; 10 wholesale locations (seven distribution centers and three satellite centers) that service the Carolinas along with Georgia, Tennessee and Virginia; and a retread plant. The company employs more than 1,000.
The festivities culminated on the night of Jan. 20, when BTS celebrated the milestone anniversary in conjunction with its annual Kenny Bullard "Ace" Awards Gala and Dinner.
More than 600 attended the gala and dinner, including a relative of BTS founder W. Crowell Black, who established the company in Whiteville, N.C. in 1929, and Paul Perry, who was born the same year Black's was founded. The elder Rick Benton acquired BTS, then with just one location, in 1981.
Perry formerly operated Perry Brothers Tire & Auto Service — BTS acquired his four-location, family-owned dealership in February 2017. Perry still reports to work daily.
The floor of the hallway leading to the banquet room was lined with a large BTS timeline, detailing key moments and acquisitions — mergers, as the Benton family calls them — throughout its history. As guests entered the room, BTS team members, including the Bentons and their extended family, greeted guests with smiles, hugs and high-fives.
"This happens with a lot of people that are working hard for the same principles, the same guidance, the same ethics. People who are working together as a team that have to trust each other, and have to serve each other as well as the general public," Ryan Benton told the guests at the gala.
"(95 years) is a major feat. And I'm so proud that I'm just a small part of being able to be here with you ... All of you are the reason why we're here today."