So how should you handle a recall when a customer brings it to your attention? In this week's episode of Tire Talk, automotive service experts Pam Oakes and Peter Sudek offer some tips on dealing with the issue.

In this week's episode of Tire Talk, auto service expert Pam Oakes revisits some of the past questions asked by our Tire Talk audience, and she provides an update on what is happening today for each shop owner.

Do you have a plan in place to deal with natural disasters? Worse yet, are you in an area hit hard by Hurricane Florence? In this week's episode of Tire Talk, auto service expert Pam Oakes suggests ways dealers can persevere through those challenging days.

Is your car count decreasing? Have car dealerships siphoned away business by telling customers only they know how to service their vehicles? In this week's episode of Tire Talk, auto service experts Pam Oakes and Peter Sudek suggest ways you can grow your business, such as by treating customers like family, keeping prices fair and cultivating a strong profile within your community.

AKRON --- The proliferation of online tire sales has impacted almost every tire dealer. So how do you react to this disruption in the marketplace? In this week's episode of Tire Talk, auto service experts Pam Oakes and Peter Sudek offer some suggestions about using the new world order to your advantage.

There's been a lot of talk lately about restricting the sale of used tires. Does you shop sell a lot of used tires? How do you stay ahead of any potential law in your state? In this week's episode of Tire Talk, auto service experts Pam Oakes and Peter Sudek offer some suggestions.

Do you have trouble finding qualified technicians for your shop? Do you have one that just isn't performing as he should? In this week's episode of Tire Talk, automotive service experts Pam Oakes and Peter Sudek offer some tips to shop owners who are seeking qualified candidates.

Is your local economy still struggling? Do you have customers seeking used tires that you don't offer? In this week's episode, automotive service pro Pam provides some options for dealers to increase their used tire inventory.

Remember the question posed by an experienced technician, seeking advice on how to approach his new shop owner and suggest ways to operate more efficiently? Automotive service pros Pam Oakes and Peter Sudek update that story, as well as others, in this edition.