BOWIE, Md. — The Tire Industry Association (TIA) has opened registration for its virtual Retail Tire Store Leadership course in July, which is being offered after the course scheduled for May sold out.
The vRTSL program, organized by TIA and MOHR Retail, is designed to help tire store managers develop the interpersonal and leadership skills needed to retain, engage and enhance their teams' productivity and deliver exceptional performance and customer service, TIA said.
Glen Nicholson, formerly senior director of retail training for TBC Corp., teaches the class, which costs $750 per student for the eight Zoom-based sessions held 10 a.m. to noon Tuesdays and Thursdays for four weeks.
Mr. Nicholson has experience as an automotive service technician, tire store manager and district manager.
Additional virtual classes are scheduled for September and November this year.
Registration for the July class is at tireindustry.org/retail-tire-store-leadership-training.