NASHVILLE, Tenn. — Bridgestone Americas Inc. has promoted Marko Ibrahim to president of Bridgestone Retail Operations (BSRO), which oversees over 2,200 retail locations operating as Firestone Complete Auto Care, Tires Plus, Hibdon Tires Plus and Wheel Works.
Mr. Ibrahim, who has been with Bridgestone since February 2018, succeeds Joe Venezia, who left the company recently after nearly four years in that position to pursue career opportunities elsewhere.
Mr. Ibrahim joined BSRO as vice president of stores and was promoted to senior vice president of stores in 2020. During that time, he was responsible for BSRO store and field operations, worked closely with leadership to deliver strong business results and successfully managed the company through a challenging pandemic year.
Prior to joining Bridgestone, Mr. Ibrahim held a variety of leadership roles with major national retailers, including senior vice president of North America retail for Office Depot.
In his new role, Mr. Ibrahim will oversee the retail business with a focus on driving efficiency, profitability and increased customer count. He will lead BSRO's 23,000 employees nationwide as they strive to serve over 20 million customers annually and deliver a best-in-class tire and automotive service experience.
"Since joining Bridgestone in 2018, Marko has made a great impact on our BSRO stores and operations — especially throughout the COVID-19 pandemic," Gabriel Asbun, group president, Bridgestone Americas tire business, said.
"His ability to connect with BSRO store teams across the U.S. and lead them to success is why BSRO is the most trusted provider in every neighborhood we serve."