AUSTIN, Texas — Epicor Software Corp. has launched the multi-feature Epicor Service CRM mobile app for automotive service businesses.
The mobile app is available for download through the App Store and Google Play. Use of the app requires an active subscription to Epicor Service CRM, a customer relationship management solution used by more than 1,500 general repair shops, tire dealers and other automotive service businesses across the U.S. and Canada.
The Service CRM mobile app enables service shop owners, managers and other authorized persons to use their iOS or Android devices to connect with customers, manage their shop calendars, create and confirm service appointments and monitor key customer engagement and shop marketing metrics on a real-time basis, the company said.
All functions and related data are integrated with the user's Service CRM desktop interface.