Every business is carefully managing inventory and cash flow, and higher interest rates certainly make that more important than it has been in many years, according to Besancon.
"Yokohama Off-Highway Tires recently introduced an online business-to-business portal to help our customers look into our warehouse inventory in real time, order product, build containers, track shipments, and manage invoices and payments 24/7. It's part of our commitment to their success," he said.
Seibert noted that across the industry there is an emphasis on products that prioritize productivity and asset optimization.
"At Bridgestone, we respond to this demand by combining our intelligent products with integrated technologies and best-in-class service. This equips our customers with the tools needed to maximize productivity and make informed, actionable decisions."
He said Bridgestone is pairing its mining products with Bridgestone solutions like IntelliTire and iTrackII, subscription-based mining monitoring systems to help maximize the efficiency of a mine's operation.
"Prioritizing sustainability in products and solutions ultimately results in longer total wear, less unplanned downtime, and tires — or, more specifically, raw materials and resources — saved over time," Seibert said.
In this environment, a knowledgeable, full-service tire dealer is more important than ever, according to Besancon.
"Tires have become extremely specialized and technical. Tire dealers and mine maintenance supervisors are more informed and better trained than they have ever been. Their teamwork can directly impact the operation's bottom line, especially when the cost of both tires and money are high," he said.
"Learn your customers' business. Know what they run, how they operate, the distance and loads they're hauling, the surfaces they're on, the tires they need. Stock with their needs in mind. Provide advice," Besancon said.
"This year, we encourage mining dealers to pay close attention to customer interest in technology and solutions that maximize efficiency," Bridgestone's Seibert added.
"Products that reduce downtime and positively impact a mine's bottom line will remain a focal point of the market as we go forward."