"(Europe) still remains our critical base of our manufacturing capacity," he said. "We are always getting tires there and we've been able to lean into that more, transferring production there. It's been a real plus for us."
Still, he said, that doesn't solve the challenges of ports and containers.
"But at least the tires have a good strong pipeline there," he said. "I don't think the plant challenges, the employment challenges there are as significant as they are here. So that's helped us weather this storm, and having that flexibility kind of paid off for us."
"It's been a really robust year over year, month over month," Chris Charity, vice president of sales, said, "but instead of high fives, we're worrying about how to make enough product."
The supply issue — as well as attracting and retaining employees — were by far the two hottest topics during the five-day Gold Trip, held Sept. 20-24 at the posh Grand Velas Riviera Maya, near Cancun.
It was Conti's first Gold Trip since 2019. Around 450 people attended, including 200 dealers who qualified for the trip. On Oct. 8, Hanover, Germany-based Continental celebrated its 150th anniversary.
Five dealerships — Ram Tire Co. Inc. of North Hills, Calif.; L&M Supply Inc. of Grand Rapids, Minn.; Quality Discount Tire of Ledgewood, N.J.; Gerald's Tire of Charleston, S.C.; and Butler Tire Co. of Atlanta — qualified for their first Gold Trip.
"Isn't it good to be back together again?" Mr. Caldwell asked the group during the annual meeting. He used three words to describe the tire maker's performance over the last 18 months: Agility, reliability and confidence.
"We had to have agility to make changes and move quickly," Mr. Caldwell said. "We were working in an environment that was new for all of us."
He said Continental's reliability — including 150 years of peaks and valleys — is illustrated in its product performance. The confidence, he said, comes from the products Conti makes and the confidence dealers put in the company and its tires.
"Without your sales and support, we couldn't do what we do," Mr. Roffler said.
Joe Maher, Conti product manager, passenger and winter tires, reacquainted dealers with products new to the market, including the:
- ExtremeContact DWS06 Plus, a premium performance tire that was released in February and covers 96% of the market;
- General Tire's AltiMax 365AW, an all-weather tire released in May that is 3-Peak Mountain Snowflake certified; and
- General G-Max Justice, an ultra-high-performance pursuit tire.
The G-Max Justice, an all-performance all-season product, is CATL 1922 pursuit and emergency high-speed approved and offers up to 15% better tread life and up to 18% better wet braking performance than a leading competitor, according to the company.
The pandemic caused several challenges for the marketing department, according to Mr. Roffler, particularly since fans couldn't attend most athletic events.
Still, he said, Conti sponsorships remain strong. Conti's sponsorship with the Major League Soccer (MLS) was renewed recently through through 2025, while its sponsorship with the NCAA and General Tire sponsorship deals with the ARCA Menard's Series racing and Major League Fishing have been renewed through 2024.
In addition, Conti will sponsor the Continental Tire Challenge, a college basketball game set for Nov. 26 at T-Mobile Arena in Las Vegas that matches perennial powers Duke University and Gonzaga University.
Mr. Roffler also said the company is heavily marketing its 150th anniversary on social media, showing a commercial featuring racer Tony Stewart as a fortune teller.
Mr. Roffler also said General Tire has collaborated with YouTube stars Dude Perfect for an Ultimate Racing Battle video series. Dude Perfect, a group of five men, has 56 million subscribers and their videos have more than 13 billion views.
Conti also will unveil new brand messaging soon.
"It's all about keeping the lines of communication open with you," Mr. Charity told dealers. "We are here for you."
It won't be long before the group gathers again: Conti is planning to hold its next Gold Trip in late March 2022, in Dominican Republic.