Faces of the Industry
Lead technician Auto & Tire Service Specialists What advice would you give to a tire business newbie? There are a lot of changes so you have to have hands-on training and have a good background before you jump in. Technically, you can read a book and learn it, but you won't know it until you do it hands on.
Automotive technician, assistant manager Auto & Tire Service Specialists First car: '89 Ford Escort. I had some good times in that car.
Counter sales ProParts Automotive Warehouse Responsibilities: "I do a little of everything, manage sales personnel"
Sales ProParts Automotive Warehouse Responsibilities: "Answer the phone and take care of phone orders."
President of Dan R's Automotive Best advice you ever received? "Be honest. Be loyal. Be true to yourself. That came from Catholic education and from the sisters." What is one thing people don't know about you job? "Probably for a small business to stay open and what it takes to keep it running. They don't understand how hard you have to work. There is great reward, but few people know what we do."
Operations Manager PartsPro Automotive Warehouse Favorite sports team: Cleveland Cavaliers Favorite movie quote: “There's no crying in baseball.” Dream car: Some kind of Lexus SUV.
Store manager Tire & Auto Service Specialists Three words that best describe your job: Information, compassionate, fair. I give information, I'm compassionate with the customers and I'll be fair with my repairs and service quotes.
Vice President PartsPro Automotive Warehouse If you could have dinner with anyone, dead or alive, who would it be? "Probably Katherine Hepburn. I would have loved to have dinner with her." What three words best describe your job? Challenging, stressful, rewarding.
Owner/President of PartsPro Automotive Warehouse What keeps you up at night? "Technology problems (involving) the phone, internet and computers and getting everything to work in sync."
Counter sales ProParts Automotive Warehouse Describe your dream car: "I don't have a dream car. A car is a car." Years in the automotive parts and service industry: "50. I've been working in the business since I was in elementary school. My grandfather had a shop, my dad had a shop and I had a shop until I sold the store and came to work here."