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August 03, 2020 09:58 AM

RepairSmith expands mobile services in Calif., Ariz.

Tire Business Staff
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    LOS ANGELES — RepairSmith Inc. a mobile car repair and maintenance service, has opened service to Thousand Oaks and Fresno, Calif., and Tucson, Ariz., expanding its footprint to more than 325 cities in the Southwest.

    "Through RepairSmith's 'No-Contact Car Repair,' certified technicians are able to deliver the safest service to car owners at their home or workplace, and on-site service for fleets, employers and property managers," the company said.

    With the expansion, RepairSmith said it is actively hiring technicians in all markets.

    RepairSmith technicians are employees of the company and drive a custom-outfitted Mercedes-Benz Sprinter or Mercedes-Benz Metris equipped with tools and parts.

    "With social distancing practices in place, RepairSmith is seeing increased demand for our at-home service," CEO Joel Milne said.

    "We are increasing the markets we serve where we have an established presence. RepairSmith will also launch new markets this year."

    The expansion to Tucson follows RepairSmith's recent launch in the greater Phoenix area. RepairSmith is now available in more than 30 cities across Arizona.

    In California, RepairSmith is available in more than 30 new cities in Fresno and Ventura Counties.

    "We built RepairSmith to modernize the car repair experience through convenient and transparent service," Mr. Milne said.

    "We evolved our existing low-contact service to eliminate all contact to create the safest experience for car owners, technicians and our communities. We will continue to adapt to deliver the best experience."

    Through RepairSmith's "No-Contact Car Repair," car owners can coordinate a contact-free key exchange, communicate with their technician by phone or text, and pay for their service over the phone.

    All technicians wear new gloves for each service, disinfect high-touch areas in the vehicle including the steering wheel, door handles and panels and car keys, and credit card readers, the company said.

    The company is backed by Daimler AG. and operates in California, Nevada and Arizona.

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