Opinion
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UNIONTOWN, Ohio — About a year ago, I wrote a column in which I asked our readers whether they have a pet at their dealerships, and it turns out many of you do. So most of you will understand the emotional roller coaster I'm about to take you on.
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Stopping the pandemic without killing the economy is a tightrope walk that will test each one of us. It has been a rough storm, but is the sky starting to clear?
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AKRON — Contemporary operating procedure at automotive service facilities should emphasize patience and empathy, ... and by contemporary, I mean recent history — the time since the appearance of the coronavirus pandemic.
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AKRON — If there is one silver lining in this whole pandemic, it's that I am now able to attend many more fashion shows.
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FALLS CHURCH, Va. — If ever there was a time for tenacity in the retread industry, this is it.
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The retreading industry continues to change. Today there are around 640 retread plants due to continued industry consolidation, including many plants that retread up to 500 tires a day, a volume unheard of 20 years ago.
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The tire industry is tough as nails.When you put your blood, sweat and tears into your business, you're prepared to face anything — even a global pandemic.
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TAMPA, Fla. — What an opportunity: School closures. Cruise ships anchored. Flights canceled. All residuals from the recent COVID-19 protocols. But there are many other things that individuals can do while waiting for the virus to run its course?
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CANTON, Ohio — There are those of us who have lived through some life-changing events --- Pearl Harbor, JFK's assissination, the moon landing, 9/11, etc. Now comes the COVID-19 pandemic.
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An uncertain economy is no reason to withdraw from — ignore — existing customers or potential new ones. Rather, tough times demand strong, consistent outreach to the marketplace in general.
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The coronavirus pandemic is an opportunity for tire dealers and service shop operators to step up community service within their respective market areas.