DIAMOND BAR, Calif. — Nexen Tire America Inc. is continuing "to provide the same level of world-class support" for its national dealer network, as the COVID-19 pandemic grips North America.
The support, Nexen said, includes distribution from the tire maker's facilities, mileage warranty support, roadside assistance and all customer service functions for dealers. Nexen's call centers also remain open, providing sales support, corporate social responsibility marketing and other functions.
Nexen said that it also has created special dealer incentives through its Next Level Program to help support dealers through the economic downturn.
John Hagan, executive vice president of sales for tire maker, said the Nexen family "is feeling the effects of this life-changing situation, which includes our tire dealers who are still open for business to help maintain the safety of everyone who still needs to travel during these difficult times."
Mr. Hagan said Nexen's dealers "are an important part of the Nexen family, and we are proud of their bravery and steadfast support to customers in these difficult times."