Human-resource departments and hiring managers are in the people business, literally, but I would argue that, regardless of your job title or industry, all business is ultimately about people.
Not everyone understands that. I learned it from an experience with one of my first clients.
This was a top 10 manufacturer, and my team had worked our way up to handling almost all their corporate-level recruiting. I had frequent meetings there with multiple departments and at times the CEO.
This company was facing some adversity in the market, and HR directors started to turn over with a disturbing amount of frequency. Eventually, the sixth person to land the HR leadership position decided to terminate the relationship with my group.
He was a highly touted turnaround specialist and very focused on instituting a new process that he believed would be very successful, and the first step was "cleaning house."
How this situation ultimately worked out was ironic and taught me one of my most enduring lessons about the business world. But before going into that, let's first take a quick look at the economy and jobs market.