LAS VEGAS — Bolt On Technology L.L.C. has added two features to its management system software for auto repair shops — customizable websites and dashboards for multiple-location shops.
Customizable websites for shops that integrate with their existing management system allows for SEO optimization and customer interaction, such as booking appointments and viewing service history online, the company said.
Dashboards enable a global view of all activities across multiple shops with real-time remote monitoring, reporting and analytics.
"What makes Bolt On's software unique is the ability to share with vehicle owners not only what technicians are fixing but also why," said Mike Risich, Bolt On founder and CEO.
"By giving technicians the tools to better explain repairs, we're improving customer communications, trust and enhancing long-term relationships which ultimately results in higher car counts and AROs."