ROANOKE, Va. — Advance Auto Parts Inc. has completed the nationwide rollout of its MyAdvance website, which it said will deliver on the evolving needs of its professional customers.
MyAdvance is an interactive, mobile-friendly platform that simplifies the way the company's professional customers do business, Advance Auto Parts said.
"Now, automotive aftermarket professional customers can easily manage multiple facets of their business from a single site, including parts ordering, promotions, customer support, labor claims and other shop management solutions," the company said.
MyAdvance was designed with direct feedback from professional customers and features a collaboration network for automotive aftermarket professionals to interact online with Advance support staff, the company said.
The site gives customers integrated access to more than 30 business programs and services, according to Advance Auto Parts.
Key benefits of MyAdvance, the company said, include:
- Mobile-friendly capabilities for shop owners and employees on the go;
- Site features personalized for each shop, based on its program;.
- An "Expert Corner" featuring training and shop business solution advice from auto aftermarket industry leaders; and
- A "MySupport" feature for customers to submit support requests or seek troubleshooting directly from Advance staff.
