LAS VEGAS — The Tire Industry Association (TIA) is revising and upgrading its Automotive Tire Service (ATS) and Commercial Tire Service (CTS) training programs to provide a bridge between technicians and management/sales personnel from an industry guideline and accepted practices perspective.
TIA's Training and Education Committee determined over the past couple of years that a pressing need for dealers is a training program for personnel who are not involved directly in servicing tire and wheel assemblies.
"After much discussion, it became obvious to the committee that there are a lot of tire industry employees who could benefit from technical training, specifically one that stops short of the step-by-step procedures for servicing tires and wheels," TIA President David Martin said.
"These programs will be perfect for administrative, office and sales personnel who want a deeper understanding of the products they sell and service."
TIA has been conducting technician training and certification since 1997, with more than 125,000 individuals completing a program. Until now, the training has focused on the safety procedures for servicing passenger, light truck, medium truck, earthmover, farm and industrial tire and wheel assemblies.