POWAY, Calif. (March 14, 2017) — Mitchell Repair Information Co. L.L.C. has released the Mitchell 1 Manager SE Truck Edition shop management software.
The software program is for repair shops that service all makes of commercial trucks to help them streamline repair processes, improve communication inside the shop, engage with customers, track performance and increase revenue per repair order, the company said.
Key features include: built-in business reporting, an interactive work-in-progress dashboard, customer engagement tools, appointment scheduling, plate-to-VIN decoding and automated data recovery.
Automotive repair shops that work on commercial trucks can expand the Manager SE shop management system to properly handle Class 4-8 trucks. Manager SE Truck Edition also integrates with Mitchell 1's TruckSeries repair information, giving independent shops immediate access to repair information, trouble code diagnostic procedures, labor estimating and management tools on one platform, the company said.
"Until now, independent shops that service a variety of Class 4-8 vehicle brands and models were lacking a comprehensive repair and management system to streamline their businesses for maximum efficiency," said Kristy LaPage, business manager for Mitchell 1's commercial vehicle group. "We are pleased to offer this powerful end-to-end business solution to help shop owners simplify everyday tasks and improve overall productivity."
The Manager SE Truck Edition offers a detailed overview of business activities and performance so shops have greater control and visibility to track vehicle repairs through every step of the process to ensure they are on schedule and contributing to the bottom line, Mitchell said.
When combined with the optional ProPack customer communication toolbox, truck repair shops can build custom inspection worksheets specific to their needs.
For more information about Mitchell 1 products, call 888-724-6742 or visit mitchell1.com.