QUINCY, Ill. (Feb. 14, 2017) — Titan International Inc. has introduced a satisfaction program that allows customers 100 days to return tires with which they are not fully satisfied. Full refunds will be given to customers who return the tires to the dealer where they were purchased originally.
Tires acquired on new OEM equipment will be exchanged for a comparable set of Titan or Goodyear farm tires, the tire maker said in a news release, adding that it will cover any associated labor costs for the tire change-outs.
"We decided to introduce this program for two reasons: First being the significant quality improvements we've made over the last few years. We are so confident in the quality of our product that we wanted to extend our previous 90-day satisfaction program to allow the customer even more time to test out the performance and durability of our tires — all with no risk," Scott Sloan, Titan's agricultural product manager, said in a news release.
"Secondly, we wanted to make sure our LSW tires were covered under the new program because we know some growers may be hesitant to try new technologies. This now allows them to reap the rewards of LSW and gives them the peace of mind that they can return them if not completely satisfied."
The 100-day promise promotion covers any Titan or Goodyear Farm Tire bias or radial R-1, R-1W, R-2, R-3, R-4, I-3, HF-1, HF-2, HF-3 and skid steer tires, as well as Low Sidewall Technology (LSW). Certain restrictions do apply.
For additional information visit titan-intl.com/100-day.