Andreoli adds GM position

HUNTERSVILLE, N.C. (Jan. 17, 2017) — Software provider Andreoli & Associates Inc. has hired Russ Carter, formerly general manager of Griffin Brothers Tire, to be its general manager.

In his new position, Mr. Carter will assume some duties previously handled by President Mike Andreoli, the Huntersville-based company said. Mr. Carter brings more than 25 years of experience in the tire and auto service industry, including 15 years with Griffin Brothers, and shorter stints with former tire wholesaler Target Tire and Firestone Tire's retail business.

Creating the new position will enable Mr. Andreoli to focus on product development and long-term business strategies.

"The hallmark of successful independent dealers is that they consistently provide personal relationship-based customer service," Mr. Andreoli said. "Our goal is to provide the data automation tools our clients need to support that 'personal service' competitive advantage approach that larger chain operations find challenging to emulate."

Mr. Andreoli said Mr. Carter's "industry experience in both retail and wholesale" will give his company "unprecedented perspective of our clients' needs going forward. His proven track record in operations will also better enable us to manage the growth opportunities we see ahead as the software industry consolidates."

On making the move to the software sector, Mr. Carter said: "This is a great opportunity to broaden my career experience with one of the most respected software companies in the industry. That they specifically wanted this new position to be filled by someone from the tire and auto service industry speaks to their long-standing commitment to customer focused service to independent dealers."

Andreoli & Associates has been providing software solutions to the tire and auto service industry for more than three decades. The firm's primary product is its HITS Auto Repair & Tire Software for auto repair shops, tire dealerships and wholesalers.