Data and analysis derived from this comprehensive study make clear that commerce in the world is driven by the conversations occurring between company staff and their prospects and customers. The Molloy team has developed a highly accurate and strategically pro-active model to address this, effectively analyzing and reporting on the sales conversations that literally produce the commerce generated by our client companies.
This analysis is key... but solutions to industry challenges must also include a solid plan of action. Real time sales alerts are imperative to improve performance. Training, coaching, and feedback to sales and customer service teams should also be incorporated. Various custom programs can be developed to meet the unique needs of client's individual circumstances. Below are a few of the services offered by Molloy BDG that address these solutions.