General Motors reports that the ignition key on some of its 2002-08 SUVs may be difficult to remove when the ignition is switched to the off position.
One likely cause for the problem, the carmaker said, is the shifter boot being trapped or caught on the shifter assembly. Freeing, then repositioning the boot is the quick fix. If the boot is torn or damaged, replace it.
Vehicles that are prone to the condition include 2002-08 Chevy TrailBlazers and GMC Envoys, 2003-04 Oldsmobile Bravadas and 2004-07 Buick Rainiers.
"Factory Fixes" is written by Jim DePalma, a 30-year veteran of the auto repair business who has served stints as a service manager, parts manager and ASE-certified technician. His column provides vehicle manufacturers' authentic factory technical service bulletins (TSBs) that have been condensed for easier reading. Mr. DePalma advises that techs always check with a dealer or repair information system for the latest revisions before starting to work on a vehicle. He can be reached via e-mail at [email protected].