Q: I got a catalog from a parts supplier that advertised tools, too. This wasn't a national parts store, but a local one. Some of those deals were pretty good. But, what if I have a problem with a tool? What about the warranty?
A: Local and regional parts houses have sold tools, as well, for decades. And, there are some really good deals out there. To find out about the tool warranties, you need to ask the parts house. Are tool issues to be handled through the local parts house or the manufacturer? What type of warranty (for particular tool)? If you need a quick turn a round, is there an alternative source for help? Get your facts first. Then, if they are to your liking, take advantage of the savings.
Q: I have collected a bunch of specialty tools through the years that either I no longer use because they don't use that kind of part anymore or it just fit one kind of car that's no longer made. Don't want to throw them out. It would be nice to get a little something for them.
A: EBay, Craigslist or an auto magazine ad comes to mind to sell-off those unwanted tools. Also, contact your area Vo-Tech and ask if they are interested in a tool donation. (Ask your accountant about the write-off potential before giving anything away.) You want to get the maximum benefit for your efforts.
Have an automotive service-related question for Pam Oakes? Email it to Tire Business reporter William Schertz at [email protected].
ASE-certified technician Pam Oakes is the author of the book series Car Care for the Clueless and hosts a daily radio talk show by the same name airing on various CBS Radio stations.