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April 07, 2015 02:00 AM

IMT hires customer support manager

Tire Business Staff
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    (Iowa Mold Tooling Co. Inc. photo)
    Holly McCoy-Nelson

    GARNER, Iowa (April 7, 2015) — Service truck maker Iowa Mold Tooling Co. Inc. (IMT) has hired Holly McCoy-Nelson as customer support manager.

    IMT, an Oshkosh Corp. subsidiary, said Ms. McCoy-Nelson will lead the customer service and aftermarket support teams at the company. She brings to the position “quality experience in customer relationships, process improvement, leadership and project management,” IMT said.

    “At IMT, our focus is always on the customer,” said Tim Gerbus, IMT director of sales. “Holly's skills and experience enhance our ability to meet customer needs. She will be a tremendous asset to the IMT team.”

    Prior to joining IMT, Ms. McCoy-Nelson served as inside sales, customer service and coordination manager for Graham Wood Doors in Mason City, Iowa. She holds a bachelor's degree in organizational management from Concordia University.

    Ms. McCoy-Nelson said she has “always been passionate about customer support, and I look forward to working closely with IMT customers to ensure their needs are met.”

    For more information on IMT, visit. IMT is on Facebook at https://www.facebook.com/iowamoldtooling and YouTube at www.youtube.com/iowamoldtooling.

    IMT, which began in 1961 as a business providing new tread designs for recapping tires, has since become a manufacturer and supplier of service vehicles, cranes, hydraulic loaders and air compressors for tire, mining, construction, material handling and utility markets worldwide.

    Oshkosh designs, manufactures and markets a range of access equipment, commercial, fire and emergency, military and specialty vehicles and vehicle bodies under the brands of Oshkosh, JLG, Pierce, McNeilus, Jerr-Dan, Frontline, CON-E-CO, London and IMT.

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    Do you have an opinion about this story? Do you have some thoughts you'd like to share with our readers? Tire Business would love to hear from you. Email your letter to Editor Don Detore at [email protected].

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