Conti expands TrukFix emergency services

FORT MILL, S.C. (Feb. 5, 2015) —Continental Tire the Americas L.L.C. has expanded the range of services offered through its TrukFix emergency road service for commercial tire national account customers to include light mechanical and towing.

“Expanding the TrukFix services offered enables our national fleet customers to quickly access a network of over 1,000 commercial tire dealers and service outlets who are able to assist during both tire and non-tire-related emergency roadside situations,” said Alex Chmiel, Continental's director of marketing for truck tires in the Americas.

“We know time is valuable to our fleet customers and hope those who utilize TrukFix are able to get back on the road faster than ever before.”

All Continental commercial tire national account customers are enrolled automatically in the TrukFix program and may access the free service anytime by calling 877-TRUKFIX or on the Truck Tire Dealer Locator App for iPhone. The toll-free hotline is open 24 hours a day, seven days a week, Conti said, and is staffed by agents with extensive knowledge of Continental truck tires.

In the event of a breakdown, Conti said drivers just need to make a phone call to TrukFix and be directed to an approved Continental dealer or service outlet. Pricing and billing to the fleet for tire, light mechanical and towing services is regulated and handled through Continental's National Account and ContiFleet small operator programs.