REDWOOD CITY, Calif. (Feb. 3, 2015) — SHIFTMobility Inc. has introduced the ShopLite vertically integrated mobile software that connects part manufacturer's distributor inventory and price lists to auto repair shops.
“We are the only automotive app offering a comprehensive solution that was built with shop owners' input and geared to solve their everyday pain points,” said Pavana Jain, CEO of SHIFTMobility.
After industry research, Ms. Jain said she discovered that auto repair shops were repeatedly plagued with inaccurate estimates, erroneous part orders, limited access to illustrations and diagnostic tools and a lack of logistic efficiency—issues that impact the bottom line and customer satisfaction.
Using SHIFTMobility's automotive platform and mobile integrated cloud innovations, automotive parts manufacturers and distributors can now extend their current IT infrastructure to the fast emerging connected car services network, she said.
A single user account provides access to both ShopLite Basic and Premium. Using ShopLite Basic on smartphones, shop owners can perform quick VIN based service job estimates and order parts from their preferred distributors. This provides accurate part ordering that reduces returns and the overall service time per car, the company said.
ShopLite Premium on smartphones and tablets, provides functionality to manage the repair shop, customers and suppliers. Using ShopLite Premium, shop owners can create and sell customized service packages, perform VIN-based estimates, manage work orders, invoice, access OE data, perform diagnostics using illustrations and wiring diagrams, order brand parts from preferred local distributors, track deliverers with e-signatures and obtain intelligence on customer car care patterns with service history.
Service history and recommendations can be accessed from a mobile device empowering shops to provide quality customer service without missing an opportunity to upsell, the company said. The app also provides proactive customer service with alerts, appointments and loyalty rewards.
Business owners of repair centers can download ShopLite Basic and Premium from the AppStore or iTunes. Android and iPad users can contact SHIFTMobility at [email protected].
For more information, visit www.shiftmobility.com.