A few weeks ago, I bought a repo impact gun. Now, the tool guy just gave me a flyer with the same gun, same price, but it's new! Can I trade the repo in for a new one?
“This is a good question that needs to be addressed with your tool rep. Ask if you can swap out the repo for a new, with no additional cost. If not, can your repo gun get a “special” warranty that mirrors the new part warranty? If so, would this tool warranty travel if you relocated to a different city or different shop? This negotiation is going to be between you and the tool company. The sooner you ask, the better for you!”
I've been checking out the cordless ratchets on the tool truck. With the longer battery time, do you think that these are worth it?
“It all depends upon how you would utilize the ratchet. Each make, model has different torque specs. Performance is key to this purchase. If you were to use a cordless tool with a maximum output of 30 foot pounds on an object that requires 45 foot pounds—well, it's not going to work. Therefore, you need to purchase the right tool—cordless or other power source—for the job. Think ahead and keep money in your wallet!”
Have an automotive service-related question for Pam Oakes? Email it to Tire Business reporter William Schertz at [email protected].
ASE-certified technician Pam Oakes is the owner of Pam's Motor City Auto & Tire Center, an award-winning automotive service business in Fort Myers, Fla. She also is the author of the book series Car Care for the Clueless and hosts a daily radio talk show by the same name airing on various CBS Radio stations. And yes, she still “turns wrenches.”