Christian Brothers growing with new HQ, franchises

Army veterans Steve Tiller and Carl Garrett opened stores in Fort Mill, S.C., and Mooresville, N.C., respectively, while the husband-and-wife teams of Greg and Tina Joseph and Brett and Sandy Clancy opened locations in Highlands Ridge, Colo., and Meridian, Idaho.

Mr. Tiller, who co-owns the location in Fort Mill with his wife Joni, said, “When you read about the mission and history of Christian Brothers Automotive, you'll notice words and phrases like honesty, integrity, and quality service. These aren't just gratuitous words and phrases that sound good or that we use to market our brand. They're abiding principles that we believe in and implement every day with every customer.”

Located about 18 miles south of Charlotte Douglas International Airport, the 5,000-sq.-ft. location serves the communities of Fort Mill and Tega Cay, S.C. The newly built store has nine service bays and offers an “upscale lobby with a home-charm décor that features leather couches, decorative lighting, artwork and hardwood floors.”

Mr. Tiller retired from the Army in July after a 28-year career, Christian Brothers said. This is the franchise group's first store in South Carolina.  

Mr. Garrett, who returned from a nine-month tour of duty in Afghanistan in April, serving with Operation Enduring Freedom in the 207th Regional Support Group, said, “Christian Brothers is very highly rated as a franchise system and operates as a partnership between the franchisor and franchise partner. That is exactly what I was looking for in a business opportunity.”

The new 5,000-sq.-ft. location in western Mooresville offers nine service bays and the signature Christian Brothers' upscale lobby.

“I am looking forward to serving the Mooresville community with excellent automotive repair,” Mr. Garrett said. “I know that customers will appreciate the nice difference we offer.”

This is the second Christian Brothers' outlet in North Carolina.

In Colorado, Greg and Tina Joseph opened a nine-bay, 5,000-sq.-ft. location in Highlands Ranch, a growing unincorporated community on the southern edge of the Denver metro area.

Mr. Joseph said they are excited about having a business that “will allow us to give back to the community in a way that honors the values that we strongly believe in.

“We are looking forward to being involved with a business that truly operates at the highest level of integrity. We look forward to developing a new community of friends and business relationships within the Highlands Ranch area.”

The Josephs recently relocated to the Denver area from Dallas, Christian Brothers said, where they had owned an import business for 18 years. They settled on a Christian Brothers franchise “after an in-depth search for an opportunity that fit the level of integrity and community involvement that they wanted in a business,” the franchisor said.

Christian Brothers outlets provide full-service automotive diagnostic testing and evaluation, maintenance programs and repair work for domestic and foreign vehicles. All Christian Brothers facilities are staffed with Automotive Service Excellence (ASE) certified technicians.

This is the sixth Christian Brothers outlet in Colorado.

In Idaho, Seattle-area transplants — by way of Florida — Brett and Sandy Clancy are operating a 5,000-sq.ft., nine-bay shop on the northern edge of Meridian.

  ”We are excited to serve the Meridian community with integrity and excellence, and provide the ‘nice difference' that Christian Brothers is known for,” Mr. Clancy said. “Our aim is to show Meridian something different in automotive service. We look forward to building long-term relationships with our customers.”

The Clancys are from the Seattle area but have been living in Plant City, Fla., for the past 16 years, Christian Brothers said. It was there that they learned about the Christian Brothers franchise business.

 “When looking for a place to open our shop, we jumped at the opportunity to get back to the northwest and be closer to family,” Mr. Clancy said.

This is the first CBA outlet in Idaho.

Christian Brothers Automotive credits its business credo of applying Biblical principles to an industry that almost everyone needs, but few trust, for its growth.

“Our franchises are locally owned by Christians who value their reputations in the community and who want to give their customers a safe haven in the auto repair industry,” the company states.

CBA's Mr. Carr opened the first CBA location in Houston in 1982 and began franchising the concept in 1996. The company is growing at a pace of 15 to 20 stores annually and claims a 100-percent success rate so far, never having closed a location.