The collected papers on topics relating to profitability and business managements from the 2014 ITEC Tire Dealers/Auto Service Conference. There are 11 presentations, plus a free bonus, "SBA National Resource Guide for Spring 2014." The presentations included in this collection are "Beyond Profitability--What it Really Takes to Grow and Profit (Kurt Geisheimer, Integrity Group Ltd)," "SBA Access to Capital and Opportunities in Federal Contracting (Eduardo Ramos, Small Business Administration, Orlando)," "Analyzing Your Business to Ensure Growth and Profitability (Matt Winslow, ATI)," "Effectively Position Your Stores' Tire Pricing and Assortment to Succeed in Today's Market (Sam Williams, Fitment Group & Jim Walker, IHS Automotive Group)," "ROI of Automotive Service Excellence (Tony Molla, (National Institute for Automotive Service Excellence) ," "Impact of Shifts in Auto Technology: Servicing Hybrid Vehicles--Embrace and Profit (Mat Curry, The Hybrid Shop)," "Showroom Design: Improving Your Showroom to Attract More Business (Gary Hoyt, TireShowrooms.com)," "Make Better Business Decisions/Gain Peace of Mind (Richard Morgan, Morgan Marketing Solutions, Inc.)," "Selling Enhancements: Offering the Customer More than Tires (Matt Winslow, ATI)," "Planning to Exit Your Business (Raymond Lampner, Brockman, Coats, Gedelian & Company CPA firm)," and "Diagnostics, Fluids, Brakes and other Service as Profit Centers (Matt Winslow, ATI)."