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ITEC Collected Papers: Sales Training & Customer Service

Date Published August 22, 2014
Category Conference Papers

The collected presentations on topics relating to sales training and customer service from the 2014 ITEC Tire Dealers/Auto Service conference.  Five presentations are included in this group: "Full Circle Client Service and Retention," "Selling Enhancements:Offering the Customer More than Tires." "How to Wow Women and Increase Your Marketshare," " 10 Phone Skills to Increase Your Profits,"  and "Ride Control Sales: Necessary or Impossible?"