Current Issue

ITEC Paper 16: Full Circle Client Service and Retention

Date Published August 20, 2014
Category Conference Papers

This presentation covers the “full circle” of client service, from identifying and resolving customer concerns about getting tires or service, to creating a team with a professional attitude.  Learn great tips such as how to ensure that your store always makes a great first impression and programs you can implement that will increase customer loyalty, referrals and sales.