"Each location hosts a 'Customer Bill of Rights', which includes the name and number of company President Randy Jones, encouraging customers to call with comments, good or bad," the BBB said.
"The Tireman Safety Rewards Program rewards employees for safe work habits and for holding each other accountable for the safety of others. Tireman is also involved in community service, including ISOH/Impact and United Way of Greater Toledo, with whom it partners to offer car repairs at reduced prices for underprivileged families."
Mr. Jones said the company is humbled to receive the award.
"Our entire team knows that this kind of recognition is earned on each and every transaction," he added.
Established in 1948, Tireman Auto Service Centers is locally owned and provides complete automotive service for all makes and models, including alignments, brake service, suspension and other mechanical repairs. It operates 16 retail stores and one commercial/farm tire location in northwest Ohio and southeast Michigan.
Tireman carries a variety of replacement tire brands, including Michelin, Goodyear, BFGoodrich, Cooper, Uniroyal, and a host of value brands.