My tool guy showed me a new infrared thermometer that shows the temperature of the part and the surrounding parts. Is this a better deal than the old type?
"Sometimes new technology is good; sometimes new technology is bad. In this case, this is good. What you tool truck guy is touting is a high-resolution infrared thermometer. There is a small screen on the end of the thermometer gun that shows how hot—or cold—the object is and the surrounding area. This can be very helpful in dozens and dozens of diagnostic situations. If you can swing it, this purchase would be an asset to your tool box."
Why do tool trucks sell clothing? I'm not talking about t-shirts, but they sell socks and shoes. What's that all about?
"Supply and demand. The tool companies are selling clothing—even snacks—on their trucks because the techs are buying such items. The tool companies and their trucks are there to make money. And, if the techs are going to buy more than tools, they want to be there to get the extra green."
Have an automotive service-related question for Pam Oakes? Email it to Tire Business reporter William Schertz at [email protected]
ASE-certified technician Pam Oakes is the owner of Pam's Motor City Auto & Tire Center, an award-winning automotive service business in Fort Myers, Fla. She also is the author of the book series Car Care for the Clueless and hosts a weekly radio talk show by the same name on CBS Radio's The Sky and CoachMeRadio. And yes, she still "turns wrenches."