By Lindsay Chappell, Crain News Service
NASHVILLE, Tenn. — Nissan Motor Co. has agreed to buy back two of the seven Leaf electric cars whose owners in Arizona have publicly raised concerns about aging batteries.
The gesture could help mollify a small group of Leaf owners and green-car enthusiasts who have been raising questions about whether the electric car's battery is too quickly losing its ability to hold an adequate charge.
In response, Nissan earlier this week said it would enlist an independent, global panel to help it communicate with worried Leaf owners that there is nothing wrong with their batteries.
"We are not happy that we have any customers with concerns and we're working hard to improve our customer communications to better meet their expectations," Nissan chief spokesman Dave Reuter said. "In Phoenix, we have sold approximately 450 vehicles, with the majority of those to very satisfied owners. In fact, worldwide Leaf customers are some of Nissan's most satisfied. It's important that this perceived issue is placed in context."
(For the rest of this story visit the website of Automotive News, a Detroit-based companion publication of Tire Business.)