AKRON (Oct. 31, 2005) — Goodyear and the Tire Industry Association (TIA) have joined forces to offer certified tire technician training.
The collaboration—an industry first between a manufacturer and a tire dealer association—includes two one-day seminars in 48 cities next year. Tire technicians from the Goodyear, Dunlop and Kelly dealer network, as well as Wingfoot Commercial Tire Centers, are eligible for the Goodyear/TIA joint certification.
Steve McClellan, Goodyear's vice president of commercial tire systems, said the customized training combines TIA's commercial tire service program and Goodyear's hands-on experience. “TIA's certification process offers technicians valuable information that will help them perform their jobs better and with more care, particularly as we embark on an aggressive campaign to expand our service business through a strong network of tire servicing outlets,” Mr. McClellan said.
He added that Goodyear seeks to improve its service business revenue through the partnership with TIA.
Al Cohn, manager of strategic initiatives for Goodyear's commercial tire systems, said dealer training is a major initiative.
“Our vision is to do more than just manufacture quality tires,” Mr. Cohn said. “We want to create business solutions that are measurable, repeatable and sustainable. That means helping dealers to work with fleets to manage their tire costs from original equipment to replacement and retreads, and delivering service and value along the way.”
Goodyear/TIA certification also may reduce compensation costs, Mr. Cohn added. He noted that the course exceeds safety training requirements set by the Occupational Safety and Health Administration (OSHA).