He's run-flatted out
When reading the Aug. 1 issue of Tire Business I discovered first-hand there was a lot missing from the tire manufacturers' version of how great their new run-flat tires are to the consumer.
The only benefit mentioned was the additional trunk space—which I do not see because on the new BMW 645 they filled the spare trunk space with electronic wiring, so the trunk is not bigger.
Most importantly, they neglected to mention several things. There's the expense of these new tires—the rear tire on that same car retails for $600.
There's the fact they cannot be repaired but have to be thrown away, not to mention that it took me—a tire dealer for 31 years—four days to get new ones.
Meanwhile, the $75,000 BMW sat on a jack during this period waiting on the new tires because I had no spare.
As for me, I called the owner of the BMW dealership who agreed to give me a spare. Ask me if I feel safe taking this car out of town on a long trip. Not!
Lanning Tire Sales Inc.
Kmart's tire stores long gone
The letter to the editor (Sept. 26 issue) from Mike Ames of Costco Wholesale noted that Costco doesn't use “any warm body” to fill in at the tire shop but “perhaps they do it at K-mart….”
Mr. Ames isn't paying attention to his competitors, since Kmart exited the auto repair business several years ago.
Roger V. Bunting
Pahl Tire Co. Inc.
On Sept. 12 we received a call from a supposedly hearing-impaired person who wanted to buy four tires using a credit card and have them shipped FedEx.
Because of your recent articles in Tire Business, we were aware of tire scams and didn't do it. We're a small, one-outlet, two-man shop. Any scam would have hurt.
But the sale would not have happened anyway because we refuse to sell tires over the phone using credit cards unless we know the person.
Jays Tire & Battery
OTR tire shortage
Off-the-road tires are not being shipped to the dealers—tire makers are sending them directly to equipment manufacturers and to the end users.
Tires are coming into the U.S. from places like Japan and Russia and they're going straight to the end users. In the long haul, tire dealers are going to be obsolete.
Our only means of making money is to raise our service rates to compensate for not having tires to sell.
Edward L. Johnson
Hudson Tire Co.