DUNCAN, S.C. (Sept. 20, 2005) — TCI Tire Centers, a wholly owned subsidiary of Michelin North America Inc., is offering a new Web-based Customer Information Center (CIC) as part of its C3 Program for commercial tire customers launched in mid-April.
The CIC is a tool specifically for customers, providing them with important tracking and managerial information to use the tires and retreads delivered by TCI. Accessed through a link on the TCI Web site, www.tirecenters.com, each customer logs in with a secure password and assigned customer account number issued by a TCI outlet, the company said.
Other features available on CIC are:
* A complete set of activity reports covering all casings submitted by the customer to TCI for retreading;
* Summaries of month-to-date and year-to-date purchases;
* Multiple accounts at various TCI centers or TCI retread plants; and
* Online statements summarizing the customer's transactions for each month and/or year.
The company said customers who wish to take advantage of the CIC should contact their TCI sales representative to set up account numbers and passwords.