Current Issue
Published on September 13, 2005

Mail Call, Sept. 12

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Opinion

Why the big deal?


I would like this tire date code issue to go away! Consumers are making too big a deal out of all these safety concerns regarding old tires.


We sell obsolete Michelin tires, and we never figured out how to read those codes! There are a lot of cars being driven around with tires over 20 years old and most people are not concerned!


Wallace W. Wade


Owner


Wallace W. Wade Specialty Tires


Dallas, Texas


Costco's doing it right


I take exception to the comment by Brad Swenson in his Aug. 29 letter to the editor regarding the importance of proper air pressure when servicing a customer's car. He stated “to never have your car serviced at a store that also sells underwear.”


I am proud to work at Costco and have been for over 20 years. We use only state-of-the-art equipment, fill every tire with nitrogen, hand torque every vehicle and follow a code of ethics that is above reproach.


We install more tires in a week than most shops do in months. We must be doing something right. Just ask one of our members.


Jeff Garrett


Tire Center Manager


Costco Wholesale


Yorba Linda, Calif.


Inflation's a hot topic


I have a question regarding the story in the July 18 issue on the tire inflation stations at Welcome Centers in South Carolina sponsored by Michelin North America Inc. and the South Carolina Department of Transportation.


What air pressure do you think people will put in their tires after driving on them for 100-plus miles in 90-plus degrees of heat? Or, how much air will they take out?


Larry Mitchell


Consultant


Mitchell Tire Service


Anaheim, Calif.


Scam warning appreciated


On Sunday evening, Aug. 28, I was reading an article in Tire Business about the tire scams taking place across the country.


The next morning I got a phone call from a man in Kansas who supposedly was hearing impaired. He called using the relay system for the hearing impaired. He wanted to buy four Michelin tires, pay by credit card and have them shipped by FedEx.


I immediately recalled the article I had read the night before and began to tell the lady who was handling the relay that there was a tire scam going on across the nation and this sounded just like it.


Her response was: “Well sir, he just hung up.” That confirmed my suspicion, as far as I was concerned.


I'm writing to let you know the scam is indeed still going on, and I appreciate the warning that was published in your publication. Hopefully, more tire dealers read it.


By the way, I wouldn't have done it anyway because I live in Iowa.


Why would someone living in Kansas need to buy four Michelin tires from a dealer in Carroll, Iowa?


No Michelins in Kansas?


Kim Tiefenthaler


Owner


Paul & Wayne's Tire & Service


Carroll, Iowa

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