``...It will be a good year for tire sales.... Consumer confidence will continue to improve as the economy gains traction.... As long as the economy improves, we'll see continued growth in that (high-performance) segment of the tire market.'' - Dennis Virag, president of Automotive Consulting Group Inc., Ann Arbor, Mich.
An improved job market is crucial to overall economic health because ``jobs bolster both household income and consumer confidence.'' - Michael Walden, North Carolina State University economics professor.
``With all the technology, it makes us much more appreciative of service. It's cheaper to keep a customer than to get new ones.'' - Watts Wacker, futurist/founder of Firstmatter L.L.C., Westport, Conn.