A/C retrofit manual offered by MACS
LANSDALE, Pa.-The Mobile Air Conditioning Society (MACS) Worldwide is offering technicians a manual with complete air conditioning system specifications by make and model.
The publication-more than 400 pages-provides full coverage of 2003 through 1994 domestic and import cars, vans, light trucks and sport-utility vehicles. The manual includes:
* Refrigerant type and system charge amount;
* Compresssor lubricant type, capacity and original equipment manufacturers specification;
* Component locations;
* Compressor clutch air gap specifications;
* Cooling system capacities and anti-freeze/coolant type;
* Automatic temperature control system diagnostic trouble codes: definitions, retrieval and clearing procedures;
* Pressure cap and thermostat specifications;
* Serpentine belt routing diagrams; and
* Engine oil, transmission/transaxle, differential and fuel tank capacities.
The manual is available to MACS members for $24.95 plus shipping and to non-members for $39.95 plus shipping and applicable sales tax. To order, contact MACS at (215) 631-7020 or go to the group's Web site: www.macsw.org.
Castrol launches lube installer training
WAYNE, N.J.-Castrol Consumer North America has launched a training program for lube installers, dubbed the Business Improvement Training Series (BITS).
The program includes two videos: ``New employee recruiting and interviewing'' is targeted at lube center managers; ``Raising the bar on customer service'' is aimed at frontline lube center personnel. Castrol said it plans to add a new video each quarter. The oil marketing company is requiring membership in order to receive the series. Initial membership, which includes one video plus other materials such as learning guides and handbooks, costs $50; additional videos are $20 each.
For more information, contact Castrol at (888) 227-8765 or go to www.castrolusa.com.
More lawmakers join automotive caucus
DIAMOND BAR, Calif.-The Specialty Equipment Market Association has received support from several more congressional representatives who have joined the Congressional Automotive Performance and Motorsports Caucus.
SEMA said new members are: Rick Boucher, D-Va.; Ginny Brown-Waite, R-Fla.; Jerry Costello, D-Ill.; Lincoln Davis, D-Tenn.; Ralph Hall, R-Texas; J.D. Hayworth, R-Ariz.; Bart Gordon, D-Tenn.; John Kyl, R-Ariz.; Jeff Miller, R-Fla.; Tom Petri, R-Wis.; and Silvestre Reyes, D-Texas.
The caucus now includes 97 congressional representatives who, SEMA said, help raise the industry's profile on Capitol Hill and with the general public.
Beck/Arnley opens parts center in Dallas
SMYRNA, Tenn.-Import auto parts supplier Beck/Arnley has opened a customer care center in Dallas, reaching its goal of six new centers by early 2004.
The company also operates centers in Stockton, Calif., Los Angeles, Chicago, Harrisburg, Pa., and Miami. Beck/Arnley said its centers are located in areas where the population of foreign nameplate vehicles is highest. The company plans to evaluate other markets to determine if additional centers are needed.
Smyrna-based Beck/Arnley distributes parts for brake and chassis, electrical, clutch and driveline, engine management, engine parts and filtration and cooling systems.
ContiTech offers belt troubleshooting tips
CLEVELAND-ContiTech's Power Transmission Group has released Practical Tips, a manual giving installers, jobbers and distributors information on storing, handling and mounting v-belts, multi-ribbed v-belts and timing belts.
Roger Homer, marketing director for the group, called the manual ``another tool for the auto mechanic to help a customer when they say, `My car squeals and howls. What's wrong?' There is no shortage of possible causes and that includes improper mounting.''
The publication includes suggested solutions for various defect patterns; a brochure that graphically explains, step by step, what to pay attention to when replacing a belt; comprehensive problem diagnosis; and tips on storing belts. Also included is information for a customer-oriented presentation and a variety of sales aids and displays.
A CD version of the manual contains training programs for mechanics, according to the Power Transmission Group, a business unit of the ContiTech Division of Germany's Continental A.G.
Copies of Practical Tips are available by writing to P.O. Box 53, Medina, Ohio 44258-0053.