CHARLOTTE, N.C. (May 6, 2004) — Continental Tire North America Inc. has re-aligned its passenger/light truck tire field sales force to increase communication and improve dealer relations.
A team of account managers, managed by a corporate account manager, will be assigned to a customer group and will act as that group's direct link to Conti's corporate office, the Charlotte-based tire maker said.
“The teams are now more focused on the individual business needs of each customer and can therefore provide greater customer service,” said Jim Seidel, director of dealer sales for Conti.
Corporate account managers are Heather Kirkland for Tredtech Inc., Rick Maier for American Car Care Centers Inc. and Kevin Naumann for Tire Alliance Groupe.
Two national dealer managers are in charge of independent dealers in the U.S. and Canada.
Mr. Seidel joined Conti earlier this year from Great American Tire & Auto Centers, where he was national sales manager.