A new Web-based training program aimed at new hires and experienced tire service technicians is on target to launch this summer, the Tire Industry Association (TIA) said.
The Basic Automotive Tire Service (ATS) training and certification program was developed with the assistance of two focus groups made up of large and small independent dealers in the U.S. and Canada.
``Basic ATS is, of itself, an exceptional program for ensuring that passenger and light truck tire service technicians are trained to follow the correct guidelines and procedures,'' said Tom Raben, president of Bowie-based TIA.
``We're very excited about the Web-based aspect that takes it to another level by making this training affordable, accessible and efficient for our retail tire dealer members and their personnel.''
In case of an accident, a tire dealer's best protection is having documented proof of a technician's training, TIA said.
The new program is designed to meet that need for the estimated 100,000 passenger and light truck service technicians in North America, the association said.
With the training package, dealers get 12 months of unlimited access to the Web-based portion of the training program.
Managers have access to a database that allows them to monitor their technicians' activity. With each subscription, TIA said, dealers can change as many technicians as necessary, limiting the effect of turnover.
Delphi Integrated Service Solutions, a division of Delphi Automotive, designed an interactive CD that will alleviate the need for time-consuming downloads for dealers who use dial-up Internet connections, TIA said.
The package includes DVD or VHS materials for self-study, a technician workbook and the interactive CD to gain access to the video and high-bandwidth exercises.
For more information, call (800) 426-8835.