* State the problem.
* Gather the facts.
* Develop alternatives.
* Value each option.
* Select the option to use.
* Implement the solution.
* Measure the results and restart the process if the solution is unsuccessful.
Source: Dick Wilkerson
* State the problem.
* Gather the facts.
* Develop alternatives.
* Value each option.
* Select the option to use.
* Implement the solution.
* Measure the results and restart the process if the solution is unsuccessful.
Source: Dick Wilkerson
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