``We built the Goodyear market in Baltimore. We made the Goodyear market what it is, then Goodyear goes and signs someone that's right in our back door.'' - Steve Cascio, owner, Carney Tire & Car Care Center, Baltimore.
``By choosing to sell direct to the regional retailer, you have now enabled our competition to take advantage of our market that we have worked many years to build.'' - Eight Baltimore dealers, in a letter sent to Goodyear.
``I think they have their own customer base just like we have our own customer base.'' - Joe Tomarchio, executive vice president, Mr. Tire Auto Service Centers, Baltimore.
``Twelve months later, Goodyear signs up a Mr. Tire store right next door.'' - Ken Cavin, owner, Ken's Service Center Hanover Inc., Hanover, Md.
``My opinion is we don't get the dealer support from Goodyear that we should.'' - Trent Bausch, manager, Coral Ridge Tire & Auto Care, Fort Lauderdale, Fla.